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Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. 

Job DescriptionThe Communications Specialist plays a key role in helping to develop internal communication strategies that promote effective communication and engagement across our organization. This work entails framing, creating, and executing communication plans as well as providing updates on project initiatives and managing communication platforms.

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of Allstate since 2019. We are a technology and services company that has led the digital Identity Protection and Advanced Threat Intelligence pack for 10 plus years. 

Communications SpecialistJob Summary  The Communications Specialist plays a key role in helping to develop internal communication strategies that promote effective communication and engagement across our organization. This work entails framing, creating, and executing communication plans as well as providing updates on project initiatives and managing communication platforms.Essential Functions: Developing Communications Strategy 

• Collaborate with the Change Lead and consult with internal stakeholders to assist in crafting a communications strategy and plan
• Ensure that the organization's mission, vision, values, culture, and goals are embedded into the communications strategy
• Articulate communication strategies and impacts to internal business partners
• Act as champion for organizational change communications

Executing Communication Strategy

• Create and distribute compelling internal communications content, including newsletters, reports, announcements, and presentations
• Manage internal departmental web site(s) including content updates and posting of communications messaging
• Develop and maintain a library of communications templates, materials, and processes
• Provide regular reporting on communications progress and status
• Create and manage content calendars/schedules to ensure timely delivery of all communications
• Develop strategies to effectively engage targeted stakeholders through appropriate channels
• Solicit and facilitate stakeholder feedback to promote a culture of transparency
• Receive, coordinate, and respond to inquiries from internal stakeholders  
• Track and measure the effectiveness of communications campaigns and adjust as needed with a continuous improvement mindset

Required Education, Experience & Skills 

• High School Diploma required
• 3+ years of communications, project management, or change management experience in medium to large organizations, or similar experience
• Demonstrate strong oral and presentation abilities with confidence and professionalism
• Possess excellent writing, editing, and proofreading skills with an eye for detail and accuracy
• Have knowledge of communication theories, principles, techniques, current trends, and best practices
• Able to work independently and collaboratively with initiative utilizing creativity, innovation, and problem-solving skills
• Demonstrated ability to consult and work collaboratively with business partners, subject matter experts, technical resources, business stakeholders, and diverse groups at any level of the organization
• Ability to effectively prioritize and execute multiple communications activities at any given time
• Some understanding of change management principles, methodologies, and tools is helpful
• Ability to quickly learn existing processes, technology, and workflows

Preferred Education, Experience & Certifications:

• Bachelor's degree in communication, journalism, organizational development, business, marketing, public relations, or related field
• PMI or Prosci Change Management Certification is a bonus

Please note:

• The offer compensation budgeted for this role is between $75000 to $85000 annual. The offered salary will be dependent on candidate's qualification and experience. This role is eligible for up to 10% annual performance bonus
• The compensation listed below is the whole range allocated for this and other similar roles in the Allstate Job Family

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SkillsCustomer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

CompensationCompensation offered for this role is $56,500.00 - 99,962.50 annually and is based on experience and qualifications.

At Allstate Identity Protection, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.®

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprintâ„¢, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure.

Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen

Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location

Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.

Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation.

AIP uses the E-Verify employment verification program.